About
Shropshire Insurance Agency

The Shropshire Insurance Agency team is committed to providing you with reliable advice and policy assistance to safeguard your family so you can live well and thrive!

Meet the Team

Jeff Shropshire

Principal/Agent

I grew up in Lubbock, Texas, and graduated from Texas Tech University. Wreck’em! I started off my insurance career spending 2 1/2 years as a claims representative for Aetna. I then joined The Shropshire Agency as an agent in 1996. I love helping people, and I have the experience and the drive to help protect businesses and families from financial disasters.

I love being outside, especially if it includes spending time with my family. It could be mowing the yard, playing tennis with my son, or just lounging in a hot tub or swimming pool. I love to talk about lessons learned from Ted Lasso. I also enjoy music, especially live music, and I’ve been known to play the drums and harmonica! Another one of my passions includes teaching Sunday School and our church.

806-763-7311

Kelly Shropshire

I grew up right here in Lubbock, Texas! I have a degree in Marketing from Texas Tech, and  I help our agency bring the perspective of a typical insurance buyer. I always cheer everyone on and ensure they have the best experience in an industry that can be complicated.  I love connecting with people and helping them feel secure about their most valuable treasures.

I kind of have an addiction to following Instagram influencers and everything Christmas.

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You can usually find me with my family, which is pretty magical. My favorite way to spend my weekend is “going” – I like to be on the move

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I currently serve on the Lubbock Symphony Guild Board.  I love any not for profit that helps children.

806-763-7311

Amy Scott

Account Executive

I grew up in the Dallas area, and I went to college at Texas Tech. I’ve been involved in the insurance industry for over 10 years now. My favorite part of my work is how I can share meaningful personal experiences with all my clients and help them reach their goals.

I’m definitely a film buff, so I love to watch movies and spend time with my family. I’m passionate about skincare and new makeup, so you can usually find me in front of a mirror trying out a new style. I also enjoy spending time with my two boys, usually outside, and volunteering at High Point Village.

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Ilene Nelson Hobgood

Personal Lines Manager

I grew up in Wolfforth Texas and I’m still there! Being raised on a farm, I have lots of experience in the Ag community. Come this October 1st, I’ll have been working in the insurance business for 24 years. Personal lines and Farm and Ranch policies are my specialty. It may be short and sweet, but my passion is helping people be smart with their assets and protect them from disaster.

My passion in this stage of my life revolves around my six Grandbabies.  And yes, I talk about them too much. My guilty pleasure is sports, but I doubt that would surprise my clients. On the weekends, I can be found out and about having lunch with my girlfriends, at home babysitting my babies, or spending time at Church. I love children, and I volunteer as much as I can with Wolfforth Methodist Church, showing them the love of Jesus.

806-763-7311

Ceil Boatman

Commercial CSR

My father was in the military, so I’ve lived in many places. After he retired, we ended up settling down in Tucumcari, New Mexico.  While there, I graduated from ENMU with a BBA and played four years collegiate volleyball. I began working in insurance in July 1982, and my current book of business is centered around the church community. I love being able to be of service to others and I hope that I am able to reflect that to our insureds and our company personnel.

During my free time, I always enjoy Bible study.  I’m always ready to learn more about God’s Word and spread the Good News about His Son – Jesus Christ. I also love to work out, whether it is in the pool, the gym, or just walking the Octillo trail with Remi, my Vizsla pup.

When I’m not working, I find there’s always something to do, so I keep busy with home activities & studies.  My favorite way to spend my weekend:  baking, Sunday school & church, and watching my son & daughter in law’s softball games! I also co-teach for our Adult I & II class at church, and I am passionate about Samaritan’s Purse and Campus Cru.

806-763-7311

Kendra Kimberlin

Underwriting Support

I’m from Texas, born and raised in my hometown of Caldwell. I went to Texas Tech after getting my Associates at Blinn, but I loved the real working world over the paper chase. I started with the Shropshire Insurance Agency in February of this year, which gives me roughly 5 months of experience in this industry. So, not a lot, but I enjoy all the hands-on learning. I love being able to help my co-workers find the best deals for our customers, as well as helping clients with claims and whatever else is needed throughout any given day.

Personally, I can’t stop talking about either the latest book I’ve read or about volleyball. At the moment, I’m also up to my ears in various home improvements and renovations, which is a fun challenge. On the weekends, I’m usually somewhere in the sunshine. Depending on the season, I’m likely to be at a baseball game, playing sand volleyball, at the lake, or landscaping. I have also been part of the SBTC Disaster Relief, which has been a rewarding mission to help others during natural disasters.

806-763-7311

Ariel Ariaz

I grew up in Slaton, TX, and have 5 1/2 years working in Personal and Commercial insurance with some time as an Adjuster. I enjoy being able to share my knowledge of coverages to best protect our customers.

I am a foodie, so I really enjoy going out to new places, even if I have to make a small road trip. I’m very creative, and I love being able to craft different things. This ranges from sewing to painting. I love supporting my family and friends, so I like to spend time with them as much as possible. I adore my dog and love going for rides together.

(806) 773-0574
I've worked with Amy at Shropshire on my policy and she is always patient and helpful, helping me with a myriad of options and breakdowns. I'm so grateful for her help and kindness!
Chris Powell
Chris Powell
Jeff is awesome. He listens to what your concerns and needs are and tailors everything to exactly what you need to have peace of mind.
Jon Live Life Well Clinic
Jon Live Life Well Clinic
Our agent, Ilene Hobgood, is excellent and we have recommended here to several of our friends and neighbors.
D Bunting
D Bunting
A very personable experience ANY time I have a question or need assistance. I couldn't ask for better!
Admin DMCo
Admin DMCo
Great people, very helpful in all aspects. Thank you!
KIP LEDGERWOOD
KIP LEDGERWOOD
All of the staff are great! Very helpful and answer any questions or concerns!!!We are very pleased and highly recommend Shropshire AgencySteve and Dixie Stewart
Dixie Stewart
Dixie Stewart
Very efficient, professional, pleasant attitudes to be around.It's making an unpleasant restoration so much easier to handle.
Judy Kelly
Judy Kelly
Great people, great service
bill hillstrom
bill hillstrom
Great service and always available to answer our questions!
Lester Mills
Lester Mills
It is a very top notch helpful business. They are there for their customers.
Cheryl Crabtree
Cheryl Crabtree
I've been doing business with the Shropshire Agency for many years. They have taken great care of our family. I appreciate that they review our policies with us each year and make sure we are getting the best coverage for the best rates.
Tameisha Bolen
Tameisha Bolen
With me every step of the way! Highly trusted agency, going above and beyond to ensure home security. Thank you!
Kathleen Phelan
Kathleen Phelan
Great team to work with! 😃
Cindy Robinson
Cindy Robinson
I've been with The Shropshire Insurance Agency since the mid 1970's and they have always been there for me when needed. They are a stellar agency!
Debe Snedigar
Debe Snedigar
Great Staff
Dan Lassiter
Dan Lassiter
I have been with this Insurance agency for years. They work very hard to make sure I have the right information when I need it. I am a small company, but they treat me like I am there only client. Great people, Great Service and Great knowledge of the insurance market and I would recommend them to anyone.
Alan Berger
Alan Berger
The Shropshire Agency has handled our business insurance for years and we appreciate all their hard work to keep us covered as we should be. They always go the extra mile and are very courteous and professional. I highly recommend them.
Connie C.
Connie C.
I have my home and autos insured through the Shropshire Agency and have for many years. I truly appreciate the professionalism and responsiveness that I consistently experience. Trusted team of people to work with and I highly recommend.
David McCulley
David McCulley
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