About
Shropshire Insurance Agency

The Shropshire Insurance Agency team is committed to providing you with reliable advice and policy assistance to safeguard your family so you can live well and thrive!

Meet the Team

Jeff Shropshire

Principal/Agent

I grew up in Lubbock Texas and ended up graduating from Texas Tech University. Wreck’em! I started off my insurance career spending 2 1/2 years as a claims representative for Aetna. I then joined The Shropshire Agency, as an agent, in 1996. I love helping people, and I have the experience and the drive to help protect businesses and families from financial disasters.

I love being outside, especially if it includes spending time with my family. It could be mowing the yard, playing tennis with my son, or just lounging in a hot tub or swimming pool. I love to talk about lessons learned from Ted Lasso. I also enjoy music, especially live music, and I’ve been know to play the drums and harmonica! Another one of my passions includes teaching Sunday School and our church.

806-763-7311

Kelly Shropshire

I grew up right here in Lubbock, Texas! I have a degree in Marketing from Texas Tech, and  I help our agency bring the perspective of a typical insurance buyer. I always cheer everyone on and ensure they have the best experience in an industry that can be complicated.  I love connecting with people and helping them feel secure about their most valuable treasures.

I kind of have an addiction to following Instagram influencers and everything Christmas.

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You can usually find me with my family, which is pretty magical. My favorite way to spend my weekend is “going” – I like to be on the move

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I currently serve on the Lubbock Symphony Guild Board.  I love any not for profit that helps children.

806-763-7311

Paige Maloney

Office Manager

I grew up in Lebanon, Oregon. I graduated from Pacific University in Forest Grove Oregon where I got a degree in Business Administration. Prior to joining The Shropshire Agency I did not have any insurance experience, and I’ve learned that my biggest contribution to the Shropshire team is my ability to step in and assist anyone in helping to make their current tasks a little easier.

Growing up in Oregon I have always loved the outdoors. Any time I can explore somewhere new is my favorite thing. I’ve been a dancer for over 21 years, and I earned a minor in dance education. On any given weekend you’ll usually find me traveling to new places or taking my dog out on long walks!

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Amy Scott

Account Executive

I grew up in the Dallas area, and I went to college at Texas Tech. I’ve been involved in the insurance industry for over 10 years now. My favorite part of my work is how I can share meaningful personal experiences with all my clients and help them reach their goals.

I’m definitely a film buff, so I love to watch movies and spend time with my family. I’m passionate about skincare and new makeup, so you can usually find me in front of a mirror trying out a new style. I also enjoy spending time with my two boys, usually outside, and volunteering at High Point Village.

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Riane Moralez

Personal Lines Manager

I grew up in Plainview, Texas, and I have been in the insurance industry for 6 years. I enjoy my work because it lets me protect and safeguard our clients in each aspect of their everyday life.

I love spending time with my family, and I also love traveling. Other than that, you’ll probably find me in my kitchen trying out new recipes. On the weekends, I’m almost always playing golf with my fiance or spending time with my family.

806-763-7311

Ilene Nelson Hobgood

Personal Lines Manager

I grew up in Wolfforth Texas and I’m still there! Being raised on a farm, I have lots of experience in the Ag community. Come this October 1st, I’ll have been working in the insurance business for 24 years. Personal lines and Farm and Ranch policies are my specialty. It may be short and sweet, but my passion is helping people be smart with their assets and protect them from disaster.

My passion in this stage of my life revolves around my six Grandbabies.  And yes, I talk about them too much. My guilty pleasure is sports, but I doubt that would surprise my clients. On the weekends, I can be found out and about having lunch with my girlfriends, at home babysitting my babies, or spending time at Church. I love children, and I volunteer as much as I can with Wolfforth Methodist Church, showing them the love of Jesus.

806-763-7311

Ceil Boatman

Commercial CSR

My father was in the military, so I’ve lived in many places. After he retired, we ended up settling down in Tucumcari, New Mexico.  While there, I graduated from ENMU with a BBA and played four years collegiate volleyball. I began working in insurance in July 1982, and my current book of business is centered around the church community. I love being able to be of service to others and I hope that I am able to reflect that to our insureds and our company personnel.

During my free time, I always enjoy Bible study.  I’m always ready to learn more about God’s Word and spread the Good News about His Son – Jesus Christ. I also love to work out, whether it is in the pool, the gym, or just walking the Octillo trail with Remi, my Vizsla pup.

When I’m not working, I find there’s always something to do, so I keep busy with home activities & studies.  My favorite way to spend my weekend:  baking, Sunday school & church, and watching my son & daughter in law’s softball games! I also co-teach for our Adult I & II class at church, and I am passionate about Samaritan’s Purse and Campus Cru.

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Kendra Kimberlin

Underwriting Support

I’m from Texas, born and raised in my hometown of Caldwell. I went to Texas Tech after getting my Associates at Blinn, but I loved the real working world over the paper chase. I started with the Shropshire Insurance Agency in February of this year, which gives me roughly 5 months of experience in this industry. So, not a lot, but I enjoy all the hands-on learning. I love being able to help my co-workers find the best deals for our customers, as well as helping clients with claims and whatever else is needed throughout any given day.

Personally, I can’t stop talking about either the latest book I’ve read or about volleyball. At the moment, I’m also up to my ears in various home improvements and renovations, which is a fun challenge. On the weekends, I’m usually somewhere in the sunshine. Depending on the season, I’m likely to be at a baseball game, playing sand volleyball, at the lake, or landscaping. I have also been part of the SBTC Disaster Relief, which has been a rewarding mission to help others during natural disasters.

806-763-7311
Great people to deal and do business with
Glenn Estes
Glenn Estes
Great people. They are able to shop through several different insurance companies to find the best deal to suit you personally.
Logan Shelburne
Logan Shelburne
I've been with The Shropshire Insurance Agency since the mid 1970's and they have always been there for me when needed. They are a stellar agency!
Debe Snedigar
Debe Snedigar
Thank You, Chuck S.
Chuck Sudduth
Chuck Sudduth
Jeff has been great to work with for our business insurance. I started a new business in Lubbock and he was with us every step of the way. The staff at Shropshire Agency has the best communication for any policy from start to finish. Don't waste your time with anyone else, they cover auto and home as well!
Lubbock Cleaning Solutions
Lubbock Cleaning Solutions
The Shropshire Agency has covered my business for the last 8 years. They are very thorough and go through my policy every year and have the ability to shop the policy to get the best prices. Great agency!!
Katrina Kohnle
Katrina Kohnle
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